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Home > Offices > Durham > Programs & Services |
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Hearing Care Counselling Program
Services of the Hearing Care Counselling Program are also provided in the Peterborough area, and some outreach in Victoria, Northumberland and Haliburton regions. Hearing Help Classes The Canadian Hearing Society offers Hearing Help Classes for adults over 55 with acquired hearing loss. These classes are designed to improve communication in everyday listening situations. You will develop coping skills that will enable you to deal successfully with the challenges of living with a hearing loss. Classes include information on understanding hearing loss, effective communication strategies, hearing aids and assistive listening devices. There is also a lipreading component. Great for new hearing aid users! Registration is $50.00. A family member or friend can also attend free of charge. Classes are limited to 10 people. For more information please contact Anna McIntosh or Elinor St. Louis at (905) 404-9199 (Direct line) Phone; (905) 404-0468 TTY. Employment Services Employment Services provides expertise and resources to deaf, deafened and hard of hearing people to increase access to employment opportunities.
Targeted Wage Subsidy
General Support Services The Canadian Hearing Society's counsellors are specially trained to understand the unique needs of deaf, deafened and hard of hearing people. We provide personal counselling to deaf, deafened and hard of hearing people who require support and encouragement through difficult times and experiences. For those who need a more in-depth approach, such as therapy, the counsellor will work with other resources in the community to arrange the appropriate services for the consumer. We also provide social services assistance and referrals for deaf, deafened and hard of hearing consumers with the goal of maintaining their independence in the community.
Regions served by Employment Services and General General Support Services include: Peterborough, Northumberland, Kawartha Lakes, Durham and Haliburton. To access these services contact either the Peterborough or Durham office and someone will make arrangements to meet with you. CONNECT Counselling CONNECT Counselling is the newest program offered by Peterborough and Durham Regions of CHS. The CONNECT Counselling program also offers community outreach, presentations and advocacy. Again, free of charge, the community liaison may be contacted for advocacy in terms of accessing mainstream services, where communication is a barrier. Presentation topics include: effects of a hearing loss, better communication skills, creating a better listening environment, how to run accessible meetings and others. Ontario Interpreting Services The language of most Deaf Canadians is American Sign Language (ASL), not English. ASL is a visual language with its own grammer and syntax that is completely different from English. A sign language interpreter can bridge the communication gap between ASL and English. People have a right to clear communication with each other. We have two full-time staff interpreters and a full-time booking co-ordinator working in five regions: Peterborough, Haliburton, Victoria, Northumberland and Durham Settings in which professional sign language interpreting services are provided include:
Appointments must be booked by calling, faxing, or e-mailing our office at least 48 hours in advance due to the high volume of requests. All inquiries will be held in the strictest confidence. Volunteer Services The goal of this program is to provide meaningful and rewarding opportunities for our volunteers while expanding and improving the quality of CHS services. We would be delighted to have you become part of our team! What type of volunteer position would match your skills and interests? Consider the following list of possible volunteer positions:
Concerns & Complaints If you have a concern or complaint about any CHS service, we would be happy to discuss it with you. We can do this through email mdgilbert@chs.ca, on the phone or TTY. It is our intention to follow up on your complaint promptly and try to resolve it to your satisfaction. If you are not satisfied, you can direct you inquiry to the vice president, programs and Services –Katherine Hum- Antonopoulos, khum@chs.ca. All concerns and complaints will be held in confidence. When you raise a concern or make a formal complaint, you can expect:
You have the right to express your concerns, or issue a complaint. |
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Home > Offices > Durham > Programs & Services |
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