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CHS North Bay | Programs & Services

 

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Services We Offer

General Support Services (GSS)

Provides personal counselling to deaf, deafened and hard of hearing people who require support and encouragement through difficult times and experiences by utilizing communication strategies to ensure that the service is as accessible and comfortable as possible for the consumer, respecting their preferred mode of communication

Provides services including special assistance; restoration counselling; supportive individual, couple or family counselling; case management; consumer advocacy. For those who need a more in-depth approach such as therapy, the counsellor will work with other resources in the community to arrange the appropriate services for the client.

Provides consultation/education to consumer groups around wellness and healthy lifestyle, and to inform hearing professionals around accessibility and how to work with deaf, deafened and hard of hearing people.

The goal is to maintain the independence of our consumers.


Employment Services (ES)

By appointment or videoconferencing, CHS provides career counselling, ODSP plans, job search skills training, job lead referrals to help individuals find and maintain employment, working with employers to ensure workplace accessibility for deaf, deafened and hard of hearing employees


How ES Works

ES uses a case management model which establishes a one-to-one relationship between the ES Counsellor and the consumer

Information on community resources
- Learn about other sources of help
- Arrange for financial help to reach your employment goal

Planning for work
- Identify career goals
- Learn what work would be good for your skills
- Explore courses and training
- Arrange for interpreter, notetakers, technical devices, Deaf-blind intervenors

Employment Literacy (ASL/English)
- Learn and use correct workplace English
- Practice filling out application forms

Preparing for work
- Get volunteer placements to improve skills
- Create or update resume
- Make or improve cover letter
- Practice interviews and job application

Getting a job
- How to contact employers
- Get access to Internet, computers, typewriters, fax and telephone/TTY
- Learn about programs which can help an employer to hire you
- CHS can provide devices or information for business

Keeping your job
- Practice work ethics
- Get support from Job Coach, interpreter, notetaker, intervenor
- Train on the job


Northeastern Community Outreach Programs

Clients throughout the north have been able to access the services offered through our outreach programs. New and diversified consumers are seen regularly though travel to communities in our catchment area. Services from North Bay are provided to the Regions of Muskoka, Nipissing, Parry Sound, and Timiskaming (North to Kirkland Lake, South to Parry Sound, Bracebridge, Gravenhurst, Huntsville; West to Warren; and East to Mattawa, Temiskaming).

Interpreter Services

Providing a booking service to access professional American Sign Language (ASL) and Langue de signe québécoise (LSQ) interpreters in the following types of settings: medical, legal, employment, social services, or personal business.

Deaf-Blind Intervenor

Providing a booking service to access an intervenor who provides access to information by a variety of communication methods acting as sighted guides, which will allow each individual to achieve an optimal level of independence. The intervenor will also teach daily copying living skills and advocate for Deaf-Blind individuals.

Information Services

- Raise consumer and public awareness of issues related to deafness and hearing loss

- Provide information to government and to the public in support of projects that promote the rights of individuals with hearing loss

- Develop information resources to meet consumer needs

- Presentation/display on hearing loss

- Inservice training for community groups and agencies

- Maintain resource library of books and video rentals

- Pamphlets and posters

- Vibes magazine

- Provides balanced, unbiased information to promote informed choice


Communication Devices

Marketing devices which promote improved communication and accessibility through reliable and efffective devices in the home, workplace and public surrounding. Promote accessibility for all public listening systems in churches, theatres, schools, city hall, etc. Visit our online store.

- Telephones/TTYs
- Assistive Listening Devices
- Signalling Systems

CHS is a registered vendor under the Assistive Devices Program (ADP) throught the Ministry of Health.

Hearing Help Classes

Speech/lip reading classes are offered several times throughout the year. Classes consist of a two hour class held once a week for eight weeks and are designed to help enhance communication skills. The course offers a supportive group environment for hard of hearing individuals by providing a step by step approach to coping with hearing loss and improving communication skills in business and social settings. Provides information about the physical and technical aspects of hearing loss.

May Month

May is ‘Hearing Awareness’ month and every year CHS hosts a variety of events to increase awareness about hearing loss, services offered and accessibility.

Videoconferencing Serivces

- We can offer competitive videoconferencing room rentals.
- CHS North Bay has a small and a medium (up to 20 people) videoconferencing room for rent.

Bridging and Gateway Services

- A link between ISDN and IP videoconferencing so you can call any one in the world.
- The ability to call up to 11 sites for one meeting (a multi-point call).

To Inquire about your videoconferencing needs:

Contact: Technology Initiatives Department
Voice: (705)522-1020
TTY: (705)522-1090
Toll-free: 1-800-479-4562
office@sudbury.chs.ca



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