Hearing Care Counselling Program

Are you gradually losing your hearing as you get older? Do you have a relative who is having a difficult time hearing in groups? Are you feeling isolated from the community due to communication difficulties?

The Hearing Care Counselling Program (HCCP) might be the program that can help you. HCCP provides communication and hearing care support services to enable the person with the hearing loss to carry out daily activities independently, safely and with reduced communication difficulties. Priority is given to people 55 years and older. Younger adults with other disabilities as well as hearing loss, requiring home-based services are also eligible.

We provide the following services for you:

Home Visit

We will come to your home or residence to provide information and counselling to you, your family and other caregivers on issues related to coping with hearing loss such as:

• Understanding your hearing loss.
• Use, care and maintenance of hearing aids and other listening systems.
• Managing difficult listening situations.
• Selecting specialized communication equipment ie. telephones, alarm clocks, television accessories
• Referrals to other community services.

Education

We offer education and training to consumers, family members, caregivers and the general public including:

• Family support and communication training
• In-Service Training to home support providers
• Hearing Health Care Clinics
• Presentations/Community displays
• Hearing Help Classes
• Self-help and support groups

Communication Devices

We provide information, demonstration and assistance with:

• Assistive Listening Devices (Personal FM and Infrared systems)
• Specialized telephones: amplified, Voice Carry Over (VCO) and TTYs
• Alerting devices.

This service does not include intervention in areas such as language processing, cognition, literacy, ASL training or hearing aid prescription.

To find the closest HCCP, contact your local CHS office.